FAQ

What Is It?

TILETAC® paper is a revolutionary paper/design system for creating images of any size wall graphics from your home or office inkjet printer. The TILETAC® software and tiling sheets make it possible to design and decorate in ways like never before.

What Is It Made Of?

It is a synthetic paper that has a proprietary top coating of ink receptors. The adhesive has microsphere technology that adheres to virtually any substrate. TILETAC® is repositionable, reusable, and applicable.

How does the Cost Compare to Other Products in the Market?

TILETAC® is often 30% to 40% and as much as 50% less costly than other materials currently on the market for your image creation. Our software is FREE. When you add the shipping fees and time it takes to get the product, TILETAC® is the best price option guaranteed.

What about the Guarantees?

We guarantee that the TILETAC® printed sheets will be provided with vivid and robust colors. We guarantee that the adhesive will adhere to virtually any substrate when applied correctly. We do not guarantee the quality of the resolution as it is determined by your file input.

What is a TILETAC® Graphic?

TILETAC® graphic is a term for an image that has been created with our FREE tiling software. You choose an image and drag it into the software and order your tiled image. It is a great way to make any size graphic and easy to install.

How Big do the Files Need to Be?

You will have to find certain size files in your personal photos or in the searching of your desired Internet photos. Look for these minimum sizes for the desired sizes. The higher the megapixel count, the better the print output. Always secure the highest pixel count as possible. Here is the listing that will help in your search.

8.5 x 11 1 megapixel 13 x 19 2 megapixel

17 x 24 3 megapixel
34 x 48 5 megapixel
48 x 85 Life-size 7 megapixel or more

These size files are for great resolution. You really don’t need a gigantic file to make a great looking TILETAC® image. Understand that the image will be viewed on a wall usually from 4-5 feet away, and lower resolutions are very forgiving.

Are the library pics high resolution?

Yes, our library files along with text and clipart are high resolution.

How do I Apply the TILETAC® Graphic?

TILETAC® sheets are easy to apply to any substrate. All you need is just one person to apply the graphic since you apply in smaller sections with overlaps. You can apply with a soft cloth or even your hand. Tack up the sheet and start with pressure in the middle and work the material pushing the air out to the edges. When there is an overlap, make sure that this matches perfectly.

What if I Want to Move My Image After Applied?

After the multi-sheet graphic is applied, make sure the overlaps are secured and the entire image, in one piece, can be removed and reapplied into a more desired position if needed. It comes off in one piece!

What if it Doesn’t Stick Right?

TILETAC® is designed to adhere to clean and dry substrates. Re-clean and try to apply again. It will stick to virtually any substrate.

Will it Damage the Walls?

NO. TILETAC® graphics are perfectly safe for walls. The special low-tack adhesive does not leave any residue and will not pull paint that is primed properly. If you don’t believe it, try a small piece of the graphic and see it for yourself.

How do I Find Out What Shipping Charges Are?

Shipping is always free for all orders over $75 and will be ground delivery. You always have options on shipping charges to expedite your deliveries in the shopping cart. We will ship USPS, UPS, Federal Express, or DHL.

How Long will it take to Get My Order?

TILETAC® printed orders will be shipped usually within 2 business days and ready to ship. Saturdays, Sundays, and Holidays are not business days. You will tell us how you want it shipped to expedite the delivery if needed.

Do TILETAC® Images Ship to P.O. Boxes?

We are not able to ship to P.O. boxes at this time. We recommend having your items shipped to a home or business address, if at all possible.

How do I Cancel an Order?

It is important to understand that since the order is processed almost immediately, this custom work will be difficult to cancel an order. However, you can send an email to info@tiletac.com or call immediately.

What Payment Methods do you accept?

We accept all major credit cards and PayPal. Your credit card or PayPal account is charged at the time when your order is placed.